Error: 80040421 – Unable to allocate any sequence numbers
Satori Architect;
Satori OfficeJun 12, 2019•Knowledge Base ArticleProductsSatori Architect;Satori OfficeArticle
When running a mail sort, the following error occurs:
80040421 – Unable to allocate any sequence numbers
Cause
The
USPS requires that sequence numbers remain unique for 45 days. When the
Sequence mail pieces parameter is set to Automatic, the Bulk Mailer
system keeps track of the date and the sequence numbers used. The
program also looks for a continuous sequential block of numbers large
enough for all the records that are being sorted; if it does not find a
large enough block of sequential numbers available, it will produce this
error.
Note: Satori Architect
and Office do not allow sequence numbers to be reused for 120 days from
the mailing date specified in the sort settings.
Resolution
Obtain another Mailer ID to use until the current Mailer ID’s sequence numbers are released for re-use. Once a second Mailer ID is obtained through the Business Customer Gateway, create a second permit by making a copy of the current one, and use the new Mailer ID in the second permit.
More Information
How to request an additional Mailer ID
Article Number000002802